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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Casta products

The group "New Technologies" offers for review the products of the plant Casta: grills, combination cookers, fast food cookers, induction pans
  • Grills Casta
    Grills
    BRL8001, BRL7001, etc.
  • Combined plates Casta
    Combined plates
    TPTW1000, TPICECOR26, etc.
  • Cooking lines Casta
    Cooking lines
    F7/KUG4BA, L7/CCG1V80, etc.
  • Drop In Plates Casta
    Drop In Plates
    Drop-in plates for pasta, etc.
  • Kitchen Islands Casta
    Kitchen Islands
    Monnalisa, Filchef, and others.
  • Plates for fast food Casta
    Plates for fast food
    FTSPS/126E.BC and others.
  • WOK Plates Casta
    WOK Plates
    MOD.CCI, MOD.CC and others.
  • WOK Furnaces Casta
    WOK Furnaces
    EUR/02, CC/02, etc.
  • Induction pans Casta
    Induction pans
    Wok Induction and others.
  • Cooking stations Casta
    Cooking stations
    CookTepp et al.
  • Teppanyaki gas stoves Casta
    Teppanyaki gas stoves
    TEP1B, TEL1B, TEM1B, etc.
  • Teppanyaki electric cookers Casta
    Teppanyaki electric cookers
    TEM2B, TED2B, TEP3B, etc.
  • Kitchen carts Casta
    Kitchen carts
    L7/DKE400BA and others.
  • Multifunctional gas boilers Casta
    Multifunctional gas boilers
    Aisha et al.
  • Yakitori Casta
    Yakitori
    YAK2, YAK1E, etc.

NEW TECHNOLOGIES GROUP

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